Subject: Trouble with Earthlink
From: Paul
Date: 4/2/2001, 9:34 AM

I have been having a lot of trouble with Earthlink lately.
When the server is busy it appears not to send out the proper
hand shake signals and it can lock up your computer while it
waits for some signal that never comes. I have an external modem
with blinking lights so I can see what is going on.
Most of the time the server is processing messages at an extremely
slow rate of 50 bit per second. 1000 times slower than the modem
is capable of. There usually is no trouble logging on as there
appears to be way more modems on their end of the line than
the server can handle. I have checked this by logging off when the
bug happens and logging right back on.

The bug happens when you select "Stop" in the NS compose window.

Very very aggravating. I have called Earthlink tech support five or
six times on this bug and the people they have on there are not programmers
or hardware people so they don't understand the problem. I have been completely
unsuccessful contacting somebody at Earthlink that can understand this 
problem and test for it.

Can anybody else verify this problem with Earthlink? Don't for a moment
believe your computer crashed.

Paul Lamar
 
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