> >> * > > Several weeks ago there was a discussion on this forum regarding
 > >> > > > members' experience with a specific make of scanner.  What was the
 > >> > > > make (and model) that members had poor experience with?
 > >> > > >
 > >> > > > Brian lurking in Seattle

 > >> > > I had trouble with an HP ScanJet 3400C. Failed after only one year
 > >> > > right after the warrantee expired
 > >> > >
 > >> > > Paul Lamar

 > >> > My HP Scanjet 3300C has been junk since the day I bought it.  I
 > >> uninstalled the
 > >> > software and no longer use the scanner - I give up!
 > >> >
 > >> > Ken Powell
 > >
 > >> That's two out of three :-)> Paul Lamar

 > >> * Well, you all bought the more consumer models.... Generally under $150
 > >> * Might have something to do with it, I bought a more professional model
 > >> since I had a pretty serious background in Photography and had
a good idea
 > >> of the quality I wanted. We have similar models to mine
(HP6200C) up to 3
 > >> years older (5 years now) used daily in engineering
departments (Boeing) and
 > >> they still work fine. And the software support is decent, I
now run Windows
 > >> XP Pro...and found full support for it...unlike Epson for my
Inkjet. When I
 > >> shopped mine...everywhere I looked it was $399. HP controlled
price. Dell
 > >> offered to beat it when I was ordering my system, and they did. $60 off!
 > >> Same with my Printer. Sometimes you get what you pay for sadly.....
 > >> *


 > I bought the ultimate cheapo HP, the 2100C for about $45.  It installed
 > perfectly,
 > worked perfectly and I scanned in about 15 pix, software very
useable but a bit
 > 'dumbed down'.  The second time I tried to use it, nothing.
Software couldn't
 > find the machine and it never lit up the internal lamp or made any noises.
 > After
 > three fairly useful automated replies (machine-generated "try
this" e-mails)
 > which
 > had no success, I finally was given a phone number, spoke with a
real person,
 > who unfortunately insisted that it must be a bad USB cable, and
sent me an new
 > one.  It wasn't the cable, and he then sent me a whole new
scanner.  The new
 > scanner has been fine.  Basically, infant mortality.  Something
in the first one
 > died, hard.  Not spectacular product support, but I only paid
$45; it probably
 > cost them twice that to service the failed unit.  I'd buy HP again.
 >
 > YMMV
 >
 > Bill Freeman
 > Long EZ builder & pilot
 > BSME, MSME
 > EAA Technical Counselor

Well that is three out of five :-)> Not a good sign for HP.
We bought a Microtek about a month ago and it is working well so far.

Paul Lamar

Perhaps it is the price level? I bought a HP 4C 5? years ago and it
has 1 repair under
warranty (brand new) and has worked great since. I see them alot at
Kinko's/other
copy places, also. Just another data point.

Regards,
James

I don't think price has much to do with it. the Microtech was about
$100. Almost all scanners now a days are down around $100.

Paul Lamar
 
The AirCraft Rotary Engine NewsLetter.              Powered by Linux.
ACRE NL web site.
http://home.earthlink.net/~rotaryeng/            http://www.linux.org