* > > Several weeks ago there was a discussion on this forum

regarding

members' experience with a specific make of scanner.  What

was the

make (and model) that members had poor experience with?

Brian lurking in Seattle

I had trouble with an HP ScanJet 3400C. Failed after only one

year

right after the warrantee expired

Paul Lamar

My HP Scanjet 3300C has been junk since the day I bought it.  I

uninstalled the

software and no longer use the scanner - I give up!

Ken Powell

That's two out of three :-)> Paul Lamar

* Well, you all bought the more consumer models.... Generally

under $150

* Might have something to do with it, I bought a more

professional model

since I had a pretty serious background in Photography and had a

good idea

of the quality I wanted. We have similar models to mine (HP6200C)

up to 3

years older (5 years now) used daily in engineering departments

(Boeing) and

they still work fine. And the software support is decent, I now

run Windows

XP Pro...and found full support for it...unlike Epson for my

Inkjet. When I

shopped mine...everywhere I looked it was $399. HP controlled

price. Dell

offered to beat it when I was ordering my system, and they did.

$60 off!

Same with my Printer. Sometimes you get what you pay for

sadly.....

*

I bought the ultimate cheapo HP, the 2100C for about $45.  It

installed

perfectly,
worked perfectly and I scanned in about 15 pix, software very

useable but a bit

'dumbed down'.  The second time I tried to use it, nothing.

Software couldn't

find the machine and it never lit up the internal lamp or made any

noises.

After
three fairly useful automated replies (machine-generated "try this"

e-mails)

which
had no success, I finally was given a phone number, spoke with a

real person,

who unfortunately insisted that it must be a bad USB cable, and sent

me an new

one.  It wasn't the cable, and he then sent me a whole new scanner.

The new

scanner has been fine.  Basically, infant mortality.  Something in

the first one

died, hard.  Not spectacular product support, but I only paid $45;

it probably

cost them twice that to service the failed unit.  I'd buy HP again.

YMMV

Bill Freeman
Long EZ builder & pilot
BSME, MSME
EAA Technical Counselor

Well that is three out of five :-)> Not a good sign for HP.

We bought a Microtek about a month ago and it is working well so far.

Paul Lamar

We have been using our Agfa Snapscan 1212u  since 09/09/99, we do not

use it daily but several times a week. No problem using it, we are satisfied
so far.

Yvon.

I'm using a Umax Powerlook II, bought it three or four years ago(Mac).
Hundreds of scans, outlasted the PowerMac.  I did have to purchase a serial
to firewire adapter to make it work with the G4, though.  A little on the
high end side, but, I print for a living.

Rick Bunnell

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