BTW if you are thinking of switching to Earthlink from your current
ISP DON'T. Earthlink has out sourced all phone calls for help and
accounting
to India and the Philippines. Assuming you have the patience to go through
half an hour of telephone button pushing. Getting any coherent  help out
of them is impossible. It is nearly impossible to talk to anybody in the
company here in the states. I am kind of locked in so I cannot easily
switch but I would if I could.

They also play games with me. They accept six out going messages  in
a row and then the Earthlink dial up mail server stops responding.
I have a trick for getting around that but if they knew the trick they
might
come up with a way of circumventing that too :) I know this as Linux
has  a program called pppstats that gives a second by second read out of
incoming and outgoing email traffic. You can see the outgoing request
from my email program with the response, if any, from Earthlink. After
about six messages no response. I paid a premium for "unlimited
internet access" and I expected to have it.


I found the corporate location in Atlanta
Georgia and the corporate phone number is 404 815 0770. They are only
open to 5 PM EST so I have not tried calling that number yet. More
tomorrow.

Anybody know of a good place to host the ACRE web site. It must be able
to handle web sites of greater than 10 meg. Preferably 30 meg or more
and allow monthly traffic of several gig. Earthlink's limit is currently
10 meg web site and 1 gig monthly traffic. Info you will only find by
reading
the fine print on the Earthlink contract.

Paul Lamar

Harold Kovac wrote:

Hi Paul,
I don't know if this is any better, but tech support is in Texas, not
outside the US.
Their toll free # is 866 385 2121.
Harold Kovac

Thanks Harold I'll see if they have a toll free SoCal phone number.

Paul Lamar
 
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