Subject: TES O-rings
From: Rotary Engine
Date: 7/18/2007, 6:40 PM
To: AARotary Engine


Responding to every bit of mis-information on the web is an impossible task.
 If anyone wants to know what I am using, just ask.

snips....

Tracy Crook

snips....

What is the section diameter of the inner TES O ring you are using?

Paul Lamar

So much for:
"Responding to every bit of mis-information on the web is an impossible task.
 If anyone wants to know what I am using, just ask."

I think Tracy is using .098" in section diameter which is too large.
--
Paul Lamar ...No rotor no motor.


As I stated in my original message (conveniently snipped) "I am using the
same O-rings sold on my website"  as opposed to your statement that I was
not (also snipped).

As to questions about the O-rings themselves, I don't have the time or
willingness to disclose every specification, process, material, etc that
goes into the products sold on my website (what company does?).  If this
bothers you, my advice is not to buy them.

As to Brian's complaints in earlier messages on the subject,  I'll just say
that of course it is possible that he got a defective O-ring.  If it
happened, I am truly sorry and and we always offer a replacement when that
happens.  Without going over my records in detail (time is a factor here,
sorry if that sounds arrogant to Brian), it has happened about 4 times out
of the approximately 1800 sets sold during the past several years.  The
problem is usually an O-ring that is slightly too short to easily fit into
the groove.  Although Paul's solution of streaching the O-ring slightly does
work, we never expect the customer to do this unless they choose to.  We
gladly replace the O-ring.

The obvious question that comes to mind about Brian's situation is:  Why
would you continue to use a product you know to be defective for 3 years?
Again, sorry if that sounds arrogant.

Tracy Crook,  RWS

That is what I thought. Your O-rings have too large a section diameter.

Paul Lamar ...No rotor no motor.

Tracy,

You guys are just too much!

"Defective o-ring"? Are you guys just completely ignoring everything
I'm saying or what? As I've stated already both in emails to Laura as
well as what I've posted here and in NoPistons, just *one* of the motors
I wrote about and posted pictures of had ALL FOUR o-rings splitting!
That's excluding the (now) 7 other engines I know of that are showing
symptoms due to the same damn problem!

LOOK AT THE PICTURES!  THEY ALL SHOW THE SAME
PROBLEM!

And this snide comment about my time frame -- First off, it wasn't a full
3 years that I used the o-ring kit.  Secondly, when I became suspicious
that the o-rings were the cause of the symptoms I was beginning to see
in the summer of '06, I *discontinued use in Sept '06* as I've already
written to Laura in an email (twice).  Besides, even if I did continue use,
what in the heck difference would that make?  Nothing.  Trying to take
a poke at me and imply something, Tracy?

What is with you two?  Could you two be possibly any more rude to me
by still continuing to disregard everything I've written?  Terrific way to
handle your customer service!!!

"Defective o-ring".  Good grief alive!!

B

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