So your policy is to stop supporting a expensive product in only 5 years?
It will be a cold day in hell before I buy another Carrier product.

BTW this junk was made in Brazil.

Paul Lamar


On 07/04/2014 07:20 AM, contact.carrier@carrier.utc.com wrote:
Dear William Lamar:

Thank you for contacting Carrier.

Carrier discontinued manufacturing the window and room air
conditioning units in 2009. We no longer sell the equipment and our
dealers no longer service the units. I would recommend that you
contact a local window or room HVAC specialist as they may have our
units/parts in stock or can provide an equivalent replacement part.
They can usually be found either online or in your local yellow
pages.

Regards,

Mike Customer Relations


If you have additional questions, feel free to call us toll free at
1-800-Carrier (1-800-227-7437).





[THREAD ID:1-66RYDK]



-----Original Message-----

From:  CarrierSupport@carrier.com Sent:  7/1/2014 08:16:49 PM To:
<contact.carrier@carrier.utc.com Cc:  <Archive@carrier.utc.com
Subject:  [External] Send an Inquiry

Hi UserXYZ I am contacting Carrier regarding: Information
Last Name: Lamar  Email Address:
rotaryeng@earthlink.net Street Address: 830 east Santa maria st
Country: United%20States City: Ventura Zip/Postal Code: 93001 Product
Type: Heat Pumps Serial Number: 2305B27465 Model Number: XQB183D
Install Date: 07/06/2010 Message: the switch is burned out.I need a
new switch Part # 21800510190I also need a schematic I replaced the
capacitor before saw the burned switch Location: us