Subject: Product support
From: rotaryeng
Date: 7/4/2014, 10:20 AM
To: AA-1-Me


Good to know.
Van


On Jul 4, 2014 11:15 AM, "rotaryeng" <rotaryeng@earthlink.net <mailto:rotaryeng@earthlink.net>> wrote:

   So your policy is to stop supporting a expensive product in only 5 years?
   It will be a cold day in hell before I buy another Carrier product.

   BTW this junk was made in Brazil.

   Paul Lamar


   On 07/04/2014 07:20 AM, contact.carrier@carrier.utc.com <mailto:contact.carrier@carrier.utc.com> wrote:
   Dear William Lamar:

   Thank you for contacting Carrier.

   Carrier discontinued manufacturing the window and room air
   conditioning units in 2009. We no longer sell the equipment and our
   dealers no longer service the units. I would recommend that you
   contact a local window or room HVAC specialist as they may have our
   units/parts in stock or can provide an equivalent replacement part.
   They can usually be found either online or in your local yellow
   pages.

   Regards,

   Mike Customer Relations


   If you have additional questions, feel free to call us toll free at
   1-800-Carrier (1-800-227-7437 <tel:%281-800-227-7437>).





   [THREAD ID:1-66RYDK]



   -----Original Message-----

   From:  CarrierSupport@carrier.com <mailto:CarrierSupport@carrier.com> Sent:  7/1/2014 08:16:49 PM To:
   <contact.carrier@carrier.utc.com <mailto:contact.carrier@carrier.utc.com> Cc: <Archive@carrier.utc.com <mailto:Archive@carrier.utc.com>
   Subject:  [External] Send an Inquiry

   Hi UserXYZ I am contacting Carrier regarding: Information
    Last Name: Lamar  Email Address:
   rotaryeng@earthlink.net <mailto:rotaryeng@earthlink.net> Street Address: 830 east Santa maria st
   Country: United%20States City: Ventura Zip/Postal Code: 93001 Product
   Type: Heat Pumps Serial Number: 2305B27465 Model Number: XQB183D
   Install Date: 07/06/2010 Message: the switch is burned out.I need a
   new switch Part # 21800510190I also need a schematic I replaced the
   capacitor before saw the burned switch Location: us