Subject: Product support
From: rotaryeng
Date: 7/6/2014, 2:35 AM
To: AAA-rotaryeng


So your policy is to stop supporting a expensive product in only 5
years? It will be a cold day in hell before I buy another Carrier
product.

BTW this junk was made in Brazil.

Paul Lamar


On 07/04/2014 07:20 AM, contact.carrier@carrier.utc.com
<mailto:contact.carrier@carrier.utc.com wrote: Dear William Lamar:

Thank you for contacting Carrier.

Carrier discontinued manufacturing the window and room air
conditioning units in 2009. We no longer sell the equipment and our
dealers no longer service the units. I would recommend that you
contact a local window or room HVAC specialist as they may have our
units/parts in stock or can provide an equivalent replacement part.
They can usually be found either online or in your local yellow
pages.

Regards,

Mike Customer Relations


If you have additional questions, feel free to call us toll free at
1-800-Carrier (1-800-227-7437 <tel:%281-800-227-7437).





[THREAD ID:1-66RYDK]



-----Original Message-----

From:  CarrierSupport@carrier.com <mailto:CarrierSupport@carrier.com
Sent:  7/1/2014 08:16:49 PM To: <contact.carrier@carrier.utc.com
<mailto:contact.carrier@carrier.utc.com Cc:
<Archive@carrier.utc.com <mailto:Archive@carrier.utc.com Subject:
[External] Send an Inquiry

Hi UserXYZ I am contacting Carrier regarding: Information Last Name:
Lamar  Email Address: rotaryeng@earthlink.net
<mailto:rotaryeng@earthlink.net Street Address: 830 east Santa maria
st Country: United%20States City: Ventura Zip/Postal Code: 93001
Product Type: Heat Pumps Serial Number: 2305B27465 Model Number:
XQB183D Install Date: 07/06/2010 Message: the switch is burned out.I
need a new switch Part # 21800510190I also need a schematic I
replaced the capacitor before saw the burned switch Location: us

--------------------------------------------------------------------------------



Last summer had a forecast for hot weather. I bought a window air
conditioner for use in the mobile I was renting. Got the stupid
Chinese made thing home and it did not have the sleeve to mount it in
a window. Bought the drat burned thing from Home Hardware in Drayton
Valley, Alberta. Went back to see about buying a sleeve and they said
they had them the year before but had not seen any last year. The
world is getting stupider by the day. How do the pimple heads expect
you to install the damn thing?

Dale Davies


I guess they figure that if you can build an airplane you can figure out
how to mount an air conditioner.  I guess the rest of the world is in deep.

 Mark LaPierre


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