Subject: Product support
From: rotaryeng
Date: 7/6/2014, 8:53 AM
To: AA-1-Me


So your policy is to stop supporting a expensive product in only 5
years? It will be a cold day in hell before I buy another Carrier
product.

BTW this junk was made in Brazil.

Paul Lamar


On 07/04/2014 07:20 AM, contact.carrier@carrier.utc.com
<mailto:contact.carrier@carrier.utc.com wrote: Dear William Lamar:

Thank you for contacting Carrier.

Carrier discontinued manufacturing the window and room air
conditioning units in 2009. We no longer sell the equipment and our
dealers no longer service the units. I would recommend that you
contact a local window or room HVAC specialist as they may have our
units/parts in stock or can provide an equivalent replacement part.
They can usually be found either online or in your local yellow
pages.

Regards,

Mike Customer Relations


If you have additional questions, feel free to call us toll free at
1-800-Carrier (1-800-227-7437 <tel:%281-800-227-7437).





[THREAD ID:1-66RYDK]



-----Original Message-----

From:  CarrierSupport@carrier.com <mailto:CarrierSupport@carrier.com
Sent:  7/1/2014 08:16:49 PM To: <contact.carrier@carrier.utc.com
<mailto:contact.carrier@carrier.utc.com Cc: <Archive@carrier.utc.com
<mailto:Archive@carrier.utc.com Subject: [External] Send an Inquiry

Hi UserXYZ I am contacting Carrier regarding: Information Last Name:
Lamar  Email Address: rotaryeng@earthlink.net
<mailto:rotaryeng@earthlink.net Street Address: 830 east Santa maria
st Country: United%20States City: Ventura Zip/Postal Code: 93001
Product Type: Heat Pumps Serial Number: 2305B27465 Model Number:
XQB183D Install Date: 07/06/2010 Message: the switch is burned out.I
need a new switch Part # 21800510190I also need a schematic I
replaced the capacitor before saw the burned switch Location: us

--------------------------------------------------------------------------------





Last summer had a forecast for hot weather. I bought a window air
conditioner for use in the mobile I was renting. Got the stupid
Chinese made thing home and it did not have the sleeve to mount it
in a window. Bought the drat burned thing from Home Hardware in
Drayton Valley, Alberta. Went back to see about buying a sleeve and
they said they had them the year before but had not seen any last
year. The world is getting stupider by the day. How do the pimple
heads expect you to install the damn thing?

Dale Davies


I guess they figure that if you can build an airplane you can figure
out how to mount an air conditioner.  I guess the rest of the world
is in deep.

Mark LaPierre



Paul,

Walk into Costco, Home Depot, Lowes... lots of window AC units are $99
and up.  They are not designed for service and support, just a toss away
society. I have one in the office, going on 10 years, which means pure
luck.  They all have "names" you recognize, but all are ODM china
outfits (built in Mexico, Brazil, China, etc).

Meanwhile my LeBlond lathe was built in 1942.  Called them up the other
day, and they still had details on it being built and shipped in 1942.
Ditto for the Index Milling Machine, built in 1966. Yes, still use both
machines. Yes, you still buy new machines from both companies. Given
their history and support, would love to do just that but make do with
some old iron.

Meanwhile my CNC router is busy making wooden patterns. It's fine for
aluminum, but nice to watch making wood patterns.

Oh, filled my 25 year old HF 4x6 band saw with the wrong oil, forgetting
it eats brass. Found the good stuff to use.
https://www.youtube.com/watch?v=BBD-0dUP2tw

Tom Walter

This was no cheap AC. It was a heat pump. Heats and cools. Cost $600
I will be sure to check the guarantee on what ever I replace it with.

Paul Lamar




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