12 b

I bought a samsung laser combi printer and scanner.

It did not work.

I called what I thought was Hewlett Packard technical support. The
tech got into my windows 7 computer with remote control. He told me
the computer had a Clampi infection.

They wanted  $150 to fix it. That is more than I paid for the
printer at Frys. Their phone number is 1 800 510 2305

Has anybody heard of a Clampi infection?

Paul Lamar

From Wikipedia:

Clampi is a man-in-the-browser trojan that can transmit financial
and personal information from a compromised computer to a third
party. Clampi was first observed in 2007 and only affects
computers running Microsoft Windows. It is primarily targeted at
utilities, market research firms, online casinos, and career
sites. Joe Stewart of SecureWorks said that it is one of the
largest and most professional thieving operations on the Internet.



I think I would double-check the HP tech support toll-free number
and try again. Or better, go to the HP Printer web site and get
the number for support from there.

And, if you don't have one already, get an-virus product on your
windows system. Much cheaper than having to pay to get your files
back if you get infected with ransom-ware.

Regards,
Steve Thompson



------------------------------------------------------------------
Please  add your questions or comments  at the end of the thread. Not the beginning.

I am going to enforce that rule. If people don't do that it will not be published. My ISP changed the rules.

The Rotary Engine free News Letter. Powered by Linux. If you want off the list PLEASE let me know and I will remove  you.

ACRE NL web site. http://www.rotaryeng.net
YouTube  Key word "PaulLamar2". Keep clicking
this as Youtube will try to divert you to advertising.
Copyright 1998-2018 All world wide rights reserved.